+1 (973) 536-2610
Shipping & Delivery
All orders are processed and shipped within 5 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped. We offer free shipping across the USA on all orders
Domestic Shipping Rates and Estimates
For all orders we’re delighted to offer complimentary shipping. It’s our way of saying thank you for choosing us!
In the event of a return, please note that the return shipping fee is the responsibility of the customer. For more detailed information on our return policy, kindly refer to our dedicated returns page.
We appreciate your understanding and encourage you to review our return policy for comprehensive details.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@monteryo.com with your name and order number, and we will look into it for you.
Fedex Tracking Page : https://www.fedex.com/en-us/tracking.html
International Shipping
We sincerely apologize for any inconvenience. We are focused on providing the best service to our customers within the United States at this time. If you have any questions or need assistance, please don’t hesitate to reach out. We appreciate your understanding.
Refunds, returns, and exchanges
Please read our refund & returns policy : click here
Summary
Handling Time : 1-5 Days
Transit time : 1-3 Days
Free Shipping
Customs Fees and Import Taxes
Monteryo is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).